What we treat.

For you and the people you care for—hundreds of common needs, one place to start. Pick a path below and go straight to care.

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Safety & quality

Licensed doctors and therapists. Clear rules on what we can treat and prescribe—so you're not left guessing.

Personal & connected

One account across urgent, ongoing, and mental health care—so your story doesn't restart at every visit.

Access that moves you forward

Urgent care on your timeline—often in minutes. Scheduled visits for what can't wait for "someday."

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Urgent care

Get help tonight, not next week

24/7 care for more than 80 common, non-emergency conditions. Connect with a doctor in minutes, schedule an appointment, or get care without a live visit needed.

National network of 2,400 board-certified doctors with an average of 15 years of experience

Available at 3 am, on holidays, and every moment in between

Certain visits don't need a face to face — describe what's going on and a doctor takes it from there. Learn about E-Treatment

Common conditions we see

  • • Allergies & hay fever
  • • Asthma (flare-ups)
  • • Back & joint pain
  • • Birth control
  • • Cold & flu
  • • COVID-19 (Paxlovid for adults 18+ when appropriate)
  • • Cough & sore throat
  • • Diarrhea & nausea
  • • Ear pain
  • • Eye irritation & pink eye
  • • Headache & migraine
  • • Insect bites & minor rashes
  • • Medication refills (select)
  • • Sinus & congestion
  • • Skin infections & minor injuries
  • • Sleep issues
  • • UTI (females 18+)
  • • Yeast infections
And more
Get urgent care

For life-threatening emergencies call 911.

Child with cold

Urgent care doctors available now · Typical wait under 15 minutes

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Primary care

Stay ahead, not behind

Checkups, follow-ups, and help with ongoing conditions1. See the same MD Live doctor when you want continuity—so someone actually knows your history.

Health assessments with integrated labs and preventive screenings for earlier detection

Physician-led treatment plans with medication management, digital health coaching, and patient support

Reduce the risk of care gaps through referrals in and outside of virtual primary care with in-network providers

Wellness Screenings

Catch risks early, set goals, and get referrals when you need a specialist—not a runaround.2

Routine Care

  • • Asthma
  • • Type 2 diabetes
  • • High blood pressure
  • • High cholesterol
  • • Obesity care3
  • • Thyroid issues
And more
Start a primary care visit
Mother with children

Behavioral health

Support that shows up

Therapy and psychiatry from home. You choose the provider and keep the same one visit after visit—so trust has time to grow, including care for children and teens.

1,100+ board-certified psychiatrists and licensed therapists ready to see you in days, instead of weeks or months

Meaningful relationships and ongoing engagement through digital health tools

What people come to us for

  • • Anxiety & stress
  • • Depression
  • • Grief & loss
  • • Life changes & parenting stress
  • • OCD, phobias & panic
  • • Relationship issues
  • • Trauma & PTSD
And more
Get behavioral health care

If you are experiencing emotional distress, an emergency, or a crisis situation (such as self harm or risk of harm to others) call 911.

Call or text 988 for the Suicide Prevention Lifeline

Text HOME to 741741 for the Crisis Text Line

Therapy session

Dermatology

Doctors who review your photos

Board-certified dermatologists look at what you upload—not stock tips from the internet. Most plans back within about a day, often sooner. Easy-to-use, message-based care for thousands of dermatologic conditions.

Largest national network of board-certified dermatologists through partnership with DermatologistOnCall®

Receive a treatment plan in less than 24 hours

Virtual dermatology eliminates the weeks or months typically required to see an in-person dermatologist.

Skin, hair & nails

  • • Acne
  • • Eczema & dermatitis (including maskne)
  • • Hair loss (when telehealth fits)
  • • Fungal infections & warts
  • • Psoriasis & rosacea
  • • Rashes & suspicious spots
  • • Skin infections
And more
Get derm care
Dermatology consultation

When we're not the right place

Quality care means knowing our limits. We focus on everyday needs—not emergencies or everything a hospital does. If you need the ER or an in-person visit, we'll say so.

Adults—examples

  • Emergency situations (broken bones, significant bleeding, heart attack, suicidal thinking)
  • Urinary tract infections in males of all ages
  • Urinary tract infections in females under 18 years of age
  • Routine care for diabetes (type 1)
  • Severe cases of diabetes (type 2)
  • Severe cases of high blood pressure (uncontrolled blood pressure)
  • HIV (PrEP)
  • Symptomatic heart disease (heart failure, cardiac arrhythmias, and end organ disease)
  • Psychiatric conditions requiring intensive management (bipolar disorder, schizophrenia)
  • ADHD
  • Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)
  • Fertility care
  • Oncology care (cancer treatment)
  • Hearing or vision loss
  • Pre-operative evaluations
  • Patients who are currently pregnant

Kids—examples

  • Children under three months of age with a fever
  • Conjunctivitis/pink eye in children under three years of age
  • Ear pain in children under one year of age. Depending on patient age and the clinical history, patients may be advised to seek in-person care

Behavioral health—examples

  • Emergency or crisis situations (suicidal or homicidal thinking, self-harm, or risk of harm to others)
  • ADHD prescription of stimulant (therapy and non-stimulant med management are in scope)
  • Active psychosis (hallucinations or delusions)
  • Substance use in active medical detox
  • Moderate to severe autism spectrum disorders
  • Children under the age of 10
  • Any condition or combination of mental health conditions that prohibit the ability to perform normal day-to-day activities
  • Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)

Medicines we won't send without the right visit

If something needs a lab or an in-person follow-up, we'll say so — no shortcuts.

  • DEA-controlled medications (including ADHD stimulant medications, anti-anxiety benzodiazepines, sleep medications, and testosterone)
  • Controlled substances for weight loss (e.g., phentermine)
  • Substance abuse treatment disorder medications (e.g., Suboxone, Methadone)
  • Medications intended for intramuscular injections (except Epi-Pen)
  • Medications that require regular lab work and monitoring when lab work is not present for review during the appointments
  • Medications that have the potential for abuse (e.g., pseudoephedrine, Gabapentin/Lyrica, some muscle relaxants11)
  • Medicinal marijuana
  • Antiviral Molnupiravir and other medications beyond Paxlovid in the treatment of COVID-19
  • Antiviral treatment for HIV
  • Compounded medications
  • Vaccines (except for oral typhoid and COVID-19)
  • Biologics (except Insulin)
  • Medication to induce abortion
  • Durable medical equipment (except supplies for asthma and diabetes)